Reviews

I thought the course was very easy to follow and Rosie ensured that everyone was involved and understood what was going on by getting people to explain their real life situations and how theyre applicable to the objectives of the course.

She was an exceptional tutor, effortlessly conveying her expertise with every lesson. Her confident approach made it clear that she truly knew her craft.

John is excellent and extremely helpful. 🙂

The course is extensive with a lot of information but the presentation and guide through it by the course instructor makes it digestible. Karen is a highly adept and knowledgable and it was a pleasure to have her as an instructor.

The course was highly informative and interesting. Karen provided insight when asked for further context and also provided reinforcement to the team when needed. The course was very beneficial - however a few sections seemed to contain invalid information (which was questioned by the group at times).

Only area for specific feedback would be around the strategy techniques section, which felt like it flew past 🙂

Overall, I enjoyed the course and would recommend the trainer and course.

Good

Relevant to my job, gave insights on current workload, and felt more comfortable as the course progressed.

Very informative training, John was able to give real life examples of the content and where we could use the tools in the workplace.

John provided an excellent and engaging training session for us. As all delegates were from the same company, he was able to tailor the course to our specific circumstances based on what we wanted to get out of it, providing an overview of automation, and the key considerations for implementing it within our existing workflows. This was particularly valuable as we currently have no formal test automation process in place. He gave us practical examples and advice that we can directly apply to start building a robust automation strategy. The session sparked a lot of discussion within our team, and we're excited to start putting what we learned into practice.

Course was informative and gives a foundation. Disruptive changing trainer, although appreciate it couldn't be helped. Additional breaks given when requested helped (trainer responsive to trainees needs). Breakout rooms were not helpful. Preference would be to go through the question with trainer, rather than going down the wrong path with other trainees.

Both very knowledgable instructors. Some of the exercises could be a bit better, plus some inconsistencies with the slides given and the slides shown but overall alot of great explanations and work very helpful in awnsering questions.

Good overall, it was a new course though so still ironing out a couple of kinks. A lot of information is provided to support the course. Karen offered a lot of real world experience from the workplace to support the syllabus

Interesting and challenging!

Angelina was brilliant. Made a very long detailed course enjoyable. I loved the interaction and the break up of the learning with challenging the knowledge of the group on what is being taught. The breakout rooms were great way of learning and it was nice to talk to people on the course.

It was a good course, it was a refresher for some of the more experienced testers within the group but I thought that the apprentices would have taken a lot of information out of the course.

Very informative, knowledgeable

Richard has been fantastic. I appreciate how clear he explained complex scenarios and kept me engaged with questions throughout the course. It is evident that Richard has deep knowledge and passion for this field with his practical examples and applications he used to support the course material.

Very enjoyable course well presented with good interaction from the participants.

Material was easy to understand and follow.

Only issue was in receiving the material and accessing the course as the tools used were blocked by my company.

Very intense, lot of information to take in and lots of knowledge gained. Explain very well by Angelina.

It was great to be part of this training course. Richard is an absolutely great when it comes to training. I have gained a great knowledge in last 3 days.

Found the course to be very well put together with Richard being very enthusiastic, knowledgeable and helpful. The only thing that would have benefitted me personally would be to have the practical/questions or breakout sessions in the afternoon. They are long days and that may have helped me keep more concentration later on in the day

Excellent course, delivered very well, Richard clearly knows the subject very well

Very professionally delivered by Richard with examples applicable to my employee.
Excellent and well organised resources provided for passing the exam.

Very insightful. Really enjoyed the way sample questions and homework was inserted at the end of each topic. The explanations and use of whiteboard by Richard to explain the concepts made it quite easy to grasp them.

Angelina was great, she was clearly passionate about teaching and wanted to engage with as many of us as possible. Unfortunately, I can only really comment on Day 1 and part of Day 3 as I was under the weather and missed Day 2, but she had a clear understanding of the content being taught and knew how to communicate that. She was polite and friendly, and wanted to encourage people to get involved as much as possible while not picking on individuals to provide answers when there was uncertainty within the group. I feel this is a trap trainers fall into too often, where they want to fill the silence by forcing a member of a group to provide an answer, Angelina recognised when that silence was present and rather than picking on someone, instead elected to give us a steer and start a conversation, which I definitely appreciated.

The pre-course reading was very helpful, it gave me a thorough understanding of the material prior to course starting. I personally found that the most effective parts of the training were the elements of the course which were initially tackled by the pre-course material, and then cemented by going through those concepts again with Angelina. Allowing me to get into the material in my own time, and then solidifying my understanding during wider discussions was very helpful, I think that trying to teach some of these concepts in a group setting is limiting to the trainer and the trainee, as ultimately people learn at different speeds and in different ways. There was a lot to get through and it sometimes felt rushed as some individuals did not complete the reading ahead of time, if more people did then it would have allowed for more in depth discussion about the particulars of these topics, rather than needing to give a crash course first.

Think my only issue with this course was that the pre-course style material didn't cover the latter modules, I feel incredibly confident with my understanding of the modules covered in day 1, but less so in the following ones (again this is in part due to missing bits as a result of illness). It would be great to have that style of content to engage with ahead of time, so I can focus on the nuances of the topics, which I feel is where the value came from, with Angelina. Let me do the basic understanding myself in order to allow Angelina to show her expertise and give her experiences to help complete that understanding.

Also, working in games development appears to be very different to typical software development, at least it is at Jagex - while there was some transferable knowledge myself and my colleagues often felt like we needed to recontextualise things into our work environment. This is of course not a fault of Angelina, but might be something to bear in mind when producing future training.

Thank you for your time Angelina, it was a pleasure! Wishing you all the best.

First two days was good, but last day felt rushed

The course was interesting and informative.

I went alright, felt very rushed sometimes and very slow at other times, found Angelina to be extremely passionate but I'd say the actual course should be split into 6 days rather than 3, as 3 felt too rushed, learning about a topic and then immediately moving on with no time to digest it

The breaks were also very random, having no set amount of time for breaks or lunch was not good (e.g. go have a 7 minute break at 10:53) or (e.g. go have lunch from 13:05 to 13:55)

I also struggled to apply a lot of it to my own work, often having to use e.g. chatgpt to explain a question in the context of game development / live service games - which was super useful!

It was very good, slides could do with some more work, a bit wordy, would be good to see something on the slides that refers to relevant information that could be in the exam

John was very knowledgeable and made the sessions as interactive as possible.

The course is an excellent starting point for learning software testing basics and ensuring high-quality software delivery.

it was an interesting course and it was enjoyable.

I found Bill very knowledgeable and had a great amount of experience! I have really enjoyed the course and felt Bill delivered it very well. Although I know this is not TSG - but it would be great if ISTQB would allow this course to be run over more days, especially taking into consideration those with disabilities who may find 3 days of talking a lot to take in.

Good pace with a lot to absorb. Exercises help to learn the course topics.

The course was well taught and the materials provided were great as well.

Bill was great. Very friendly and eager to answer questions. Explanations of Equivalence Partitioning and Boundary Value Analysis really helped my understanding, as this was something I was struggling with.

The course material is of really good standard and explains each section really well. Lots of information to take in within 3 days though.

Good exercise with questions and answers provided with clarifications

Bill is a fantastic trainer with a wide depth of knowledge and memorable examples. I am aware that the course must be completed within 3 days and a lot of it is simply learning definitions and processes but the inclusion of some more interactive activities such as kahoots quizzes would have been great. Bill did a great job handling some pretty dry material with his anecdotes and examples. The teaching for module 4 was impeccable with great engagement from the class. 10/10 for Bill!!

Very interesting course and well thought by Angelina

Thank you to Rosie Sheldon for the excellent training session. The material was well organised, clear, highly relevant and Rosie's enthusiasm made the content engaging and easy to understand. Thank you for a great learning experience! I feel I would like to undertaker other courses, given my experience with Rosie and the material provided.

I'm not someone who typically enjoys classroom type courses, as I like to read through documentation, however John was incredibly effective at explaining each of the learning objectives in detail, but also in terms that everyone could understand, also taking the time where required to recap over particular points where myself or others had any issues.

I felt the course was very well paced, considering how much course content there is, it at no point felt like we were steam-rolling through anything and again, John was keen to ensure everyone understood the material before moving on.

I'd definitely recommend any course that John is holding and will definitely consider using tsg for future courses as a result.

Thanks for everything John, hope I pass!

Course was very intense but John delivered it professionally and really helped when I was confused about

Very good course, John actually taught us the subject properly and didn't just rely on talking through test questions. Mind maps were very helpful and will be a great tool for revision before my exam.

It was good, a lot of information to go over in a short period of time. I especially enjoyed doing questions together instead of going over the information in the slides

The course packed in a lot of information in the 3-day period and would not have been so easily digested without Rosie's calm manner and ease in conveying difficult to understand wording/contexts and lines of code

Also taking the extra time to explain some of the nuances of Automation that were awkward to understand.

Great course. Very dense but Bill's knowledge is outstanding. Would highly recommend.

Excellent and engaging trainer. John pitched everything at just the right level and was very clear at all times. He was happy to adapt the planned course to better suit our needs. He was careful to check that we were all understanding what he was telling us. Really good course.

The course was very interesting and very well presented by John. The one main thing I wanted to gain from the training was to expand on my current knowledge of UAT, especially considering I am fairly new to testing. I can say this has definitely been the case, I have not only learnt new topics or new ways of doing things but I have also gained a better understand on the current way we do things. I think even learning the correct terminology for certain topics has been super helpful. I feel like this training course is going to improve the way I not only conduct UAT but improve when it comes to planning and my communication.

Very informative and structured training. Very helpful trainer, thanks 🙂

Understand loads to cover in a 3-day course but I hope next time we can have 1 hour lunch break so I can refresh my brain:)

Easily digestable information, interesting course content