Reviews

I thought the course was very easy to follow and Rosie ensured that everyone was involved and understood what was going on by getting people to explain their real life situations and how theyre applicable to the objectives of the course.

She was an exceptional tutor, effortlessly conveying her expertise with every lesson. Her confident approach made it clear that she truly knew her craft.

John is excellent and extremely helpful. 🙂

The course is extensive with a lot of information but the presentation and guide through it by the course instructor makes it digestible. Karen is a highly adept and knowledgable and it was a pleasure to have her as an instructor.

The course was highly informative and interesting. Karen provided insight when asked for further context and also provided reinforcement to the team when needed. The course was very beneficial - however a few sections seemed to contain invalid information (which was questioned by the group at times).

Only area for specific feedback would be around the strategy techniques section, which felt like it flew past 🙂

Overall, I enjoyed the course and would recommend the trainer and course.

Good

Relevant to my job, gave insights on current workload, and felt more comfortable as the course progressed.

Very informative training, John was able to give real life examples of the content and where we could use the tools in the workplace.

John provided an excellent and engaging training session for us. As all delegates were from the same company, he was able to tailor the course to our specific circumstances based on what we wanted to get out of it, providing an overview of automation, and the key considerations for implementing it within our existing workflows. This was particularly valuable as we currently have no formal test automation process in place. He gave us practical examples and advice that we can directly apply to start building a robust automation strategy. The session sparked a lot of discussion within our team, and we're excited to start putting what we learned into practice.

Course was informative and gives a foundation. Disruptive changing trainer, although appreciate it couldn't be helped. Additional breaks given when requested helped (trainer responsive to trainees needs). Breakout rooms were not helpful. Preference would be to go through the question with trainer, rather than going down the wrong path with other trainees.

Both very knowledgable instructors. Some of the exercises could be a bit better, plus some inconsistencies with the slides given and the slides shown but overall alot of great explanations and work very helpful in awnsering questions.

Good overall, it was a new course though so still ironing out a couple of kinks. A lot of information is provided to support the course. Karen offered a lot of real world experience from the workplace to support the syllabus

Interesting and challenging!

Angelina was brilliant. Made a very long detailed course enjoyable. I loved the interaction and the break up of the learning with challenging the knowledge of the group on what is being taught. The breakout rooms were great way of learning and it was nice to talk to people on the course.

It was a good course, it was a refresher for some of the more experienced testers within the group but I thought that the apprentices would have taken a lot of information out of the course.

Very informative, knowledgeable

Richard has been fantastic. I appreciate how clear he explained complex scenarios and kept me engaged with questions throughout the course. It is evident that Richard has deep knowledge and passion for this field with his practical examples and applications he used to support the course material.

Very enjoyable course well presented with good interaction from the participants.

Material was easy to understand and follow.

Only issue was in receiving the material and accessing the course as the tools used were blocked by my company.

Very intense, lot of information to take in and lots of knowledge gained. Explain very well by Angelina.

It was great to be part of this training course. Richard is an absolutely great when it comes to training. I have gained a great knowledge in last 3 days.

Found the course to be very well put together with Richard being very enthusiastic, knowledgeable and helpful. The only thing that would have benefitted me personally would be to have the practical/questions or breakout sessions in the afternoon. They are long days and that may have helped me keep more concentration later on in the day

Excellent course, delivered very well, Richard clearly knows the subject very well

Very professionally delivered by Richard with examples applicable to my employee.
Excellent and well organised resources provided for passing the exam.

Very insightful. Really enjoyed the way sample questions and homework was inserted at the end of each topic. The explanations and use of whiteboard by Richard to explain the concepts made it quite easy to grasp them.

Angelina was great, she was clearly passionate about teaching and wanted to engage with as many of us as possible. Unfortunately, I can only really comment on Day 1 and part of Day 3 as I was under the weather and missed Day 2, but she had a clear understanding of the content being taught and knew how to communicate that. She was polite and friendly, and wanted to encourage people to get involved as much as possible while not picking on individuals to provide answers when there was uncertainty within the group. I feel this is a trap trainers fall into too often, where they want to fill the silence by forcing a member of a group to provide an answer, Angelina recognised when that silence was present and rather than picking on someone, instead elected to give us a steer and start a conversation, which I definitely appreciated.

The pre-course reading was very helpful, it gave me a thorough understanding of the material prior to course starting. I personally found that the most effective parts of the training were the elements of the course which were initially tackled by the pre-course material, and then cemented by going through those concepts again with Angelina. Allowing me to get into the material in my own time, and then solidifying my understanding during wider discussions was very helpful, I think that trying to teach some of these concepts in a group setting is limiting to the trainer and the trainee, as ultimately people learn at different speeds and in different ways. There was a lot to get through and it sometimes felt rushed as some individuals did not complete the reading ahead of time, if more people did then it would have allowed for more in depth discussion about the particulars of these topics, rather than needing to give a crash course first.

Think my only issue with this course was that the pre-course style material didn't cover the latter modules, I feel incredibly confident with my understanding of the modules covered in day 1, but less so in the following ones (again this is in part due to missing bits as a result of illness). It would be great to have that style of content to engage with ahead of time, so I can focus on the nuances of the topics, which I feel is where the value came from, with Angelina. Let me do the basic understanding myself in order to allow Angelina to show her expertise and give her experiences to help complete that understanding.

Also, working in games development appears to be very different to typical software development, at least it is at Jagex - while there was some transferable knowledge myself and my colleagues often felt like we needed to recontextualise things into our work environment. This is of course not a fault of Angelina, but might be something to bear in mind when producing future training.

Thank you for your time Angelina, it was a pleasure! Wishing you all the best.

First two days was good, but last day felt rushed

The course was interesting and informative.

I went alright, felt very rushed sometimes and very slow at other times, found Angelina to be extremely passionate but I'd say the actual course should be split into 6 days rather than 3, as 3 felt too rushed, learning about a topic and then immediately moving on with no time to digest it

The breaks were also very random, having no set amount of time for breaks or lunch was not good (e.g. go have a 7 minute break at 10:53) or (e.g. go have lunch from 13:05 to 13:55)

I also struggled to apply a lot of it to my own work, often having to use e.g. chatgpt to explain a question in the context of game development / live service games - which was super useful!

It was very good, slides could do with some more work, a bit wordy, would be good to see something on the slides that refers to relevant information that could be in the exam

John was very knowledgeable and made the sessions as interactive as possible.

The course is an excellent starting point for learning software testing basics and ensuring high-quality software delivery.

it was an interesting course and it was enjoyable.

I found Bill very knowledgeable and had a great amount of experience! I have really enjoyed the course and felt Bill delivered it very well. Although I know this is not TSG - but it would be great if ISTQB would allow this course to be run over more days, especially taking into consideration those with disabilities who may find 3 days of talking a lot to take in.

Good pace with a lot to absorb. Exercises help to learn the course topics.

The course was well taught and the materials provided were great as well.

Bill was great. Very friendly and eager to answer questions. Explanations of Equivalence Partitioning and Boundary Value Analysis really helped my understanding, as this was something I was struggling with.

The course material is of really good standard and explains each section really well. Lots of information to take in within 3 days though.

Good exercise with questions and answers provided with clarifications

Bill is a fantastic trainer with a wide depth of knowledge and memorable examples. I am aware that the course must be completed within 3 days and a lot of it is simply learning definitions and processes but the inclusion of some more interactive activities such as kahoots quizzes would have been great. Bill did a great job handling some pretty dry material with his anecdotes and examples. The teaching for module 4 was impeccable with great engagement from the class. 10/10 for Bill!!

Very interesting course and well thought by Angelina

Thank you to Rosie Sheldon for the excellent training session. The material was well organised, clear, highly relevant and Rosie's enthusiasm made the content engaging and easy to understand. Thank you for a great learning experience! I feel I would like to undertaker other courses, given my experience with Rosie and the material provided.

I'm not someone who typically enjoys classroom type courses, as I like to read through documentation, however John was incredibly effective at explaining each of the learning objectives in detail, but also in terms that everyone could understand, also taking the time where required to recap over particular points where myself or others had any issues.

I felt the course was very well paced, considering how much course content there is, it at no point felt like we were steam-rolling through anything and again, John was keen to ensure everyone understood the material before moving on.

I'd definitely recommend any course that John is holding and will definitely consider using tsg for future courses as a result.

Thanks for everything John, hope I pass!

Course was very intense but John delivered it professionally and really helped when I was confused about

Very good course, John actually taught us the subject properly and didn't just rely on talking through test questions. Mind maps were very helpful and will be a great tool for revision before my exam.

It was good, a lot of information to go over in a short period of time. I especially enjoyed doing questions together instead of going over the information in the slides

The course packed in a lot of information in the 3-day period and would not have been so easily digested without Rosie's calm manner and ease in conveying difficult to understand wording/contexts and lines of code

Also taking the extra time to explain some of the nuances of Automation that were awkward to understand.

Great course. Very dense but Bill's knowledge is outstanding. Would highly recommend.

Excellent and engaging trainer. John pitched everything at just the right level and was very clear at all times. He was happy to adapt the planned course to better suit our needs. He was careful to check that we were all understanding what he was telling us. Really good course.

The course was very interesting and very well presented by John. The one main thing I wanted to gain from the training was to expand on my current knowledge of UAT, especially considering I am fairly new to testing. I can say this has definitely been the case, I have not only learnt new topics or new ways of doing things but I have also gained a better understand on the current way we do things. I think even learning the correct terminology for certain topics has been super helpful. I feel like this training course is going to improve the way I not only conduct UAT but improve when it comes to planning and my communication.

Very informative and structured training. Very helpful trainer, thanks 🙂

Understand loads to cover in a 3-day course but I hope next time we can have 1 hour lunch break so I can refresh my brain:)

Easily digestable information, interesting course content

The course was hard, but Angelina provided the information in a detailed way and tried hard to highlight important information.

Very informative and good exercise examples to promote discussion around learning material. Karen communicated everything clearly and provided a great atmosphere to learn/develop without too much pressure.

Great course. A little too many exercises and activities.

A well run training with a lot of opportunities to ask questions, engaging trainer, and an extensive training material.

Richard delivered a great course experience. It's clear that he is very knowledgeable on the subject matter and was able to explain the course material in a manner that was easy to understand.

Really great trainer who was happy to answer any questions we had

The course was well delivered and engaging. Lots of really usefuly content.

Very informative course, generally easy to follow. The exercises and Bill's explanations for them helped me to remember the material and lessons behind them better.

Bill really made an extremely tough course more bearable. His approach to teaching is excellent. The content of the course is huge and 3 full days is too much in one go.

This is a hard going course due to the about of learning required, however, Bill our trainer was excellent at not only explaining everything so well, but also keeping the course interesting.

John was thorough in the course material provided and giving deatiled reasoning for the answers to questions. He's approachable. There were times when there was just myself logged on the call and some exercise build for discussions weren't as beneficial and maybe updated in the course.

Good overview of Mobile Testing and the practical sections differentiated the course from some of the other ISTQB courses, which rely more on theory. As a tester unfamiliar with Android Studio this was useful and will hopefully be valuable to our company.

Yah very well done, he was always up for clarifications on my questions, really cemented my current knowledge of the test material and beyond 🙂

I enjoyed the way in which the content was presented. Bill made it engaging by noting lots of real world scenarios which made the content practical and is a great way to see how the content is applied.

Very well delivered, Bill gave very in depth detail and was very clear and concise. Course itself has a lot of information but varied and interesting

Bill has excellent knowledge and experience. Its a real education to listen to this. Presentations are articulated really well and clearly. The information pack provided (example questions, syllabus etc) is excellent.

The course was very good and Angelina covered the course material in a clear and accessible way. Angelina was very open and friendly and encouraged a lot of discussion on each topic. She referred back to our work experience frequently and put the academic content into the real-world context.

Excellent trainer, very informative and additional test knowledge given for further context
of syllabus topics

The course was very informative

Whist this course I felt is broad in nature, Richards delivery of the Course materials was as palatable as it could be. Audibly perfect and I felt thorough where neccessary

Great trainer, very thorough course was really good and informative

Being new to the industry I cam away with some fantastic structure to add into my work. John was easy to follow and understand. He explained things in a professional manner and had time for questions.

well structured course
plenty of resources provided (for the course and exam)
knowledgeable and helpful instructor

It was a quite comprehensive course and trainer was well aware about all the terminologies and exam tips and hacks.

Very informative and I learnt a lot, also been given lots more information to lean.

Good pace, plenty of adequate breaks;good course material, good examples & explanations when reviewing questions as to why answers were incorrect/not the best answer etc

Really good knowledge, well delivered. Accommodated awkward questions from me which was nice! 🙂

Thank you to John for addressing all my queries and giving an in depth explanation wrt concepts/and answers to questions

Really well explain. Angelina was amazing and really careful with the attention to detail, making sure we all understood and comprehend the logic behind the words.

Needs to be more than 3 days so we can have more time to solidify everything

Very informative and helpful course. All of the areas were covered well and in detail with support to go over more difficult areas as needed. I'd definitely consider taking another course through this provider.

Good coverage on wide range of test concepts and overlapping with agile delivery practices

The course has been interesting. There has been a lot of new information however Richard has been a brilliant trainer. His teaching style is great, with the use of slides, the whiteboard for more interactive detail, exam questions, and the regular recaps of information which help to piece it all together. From not know anything about testing, i feel comfortable with the foundations and confident with the approaching exam. The course content and information is accessible and detailed.

Course was delivered expertly, with clear information and well-thought out examples. Instructor was warm, personable and willing to answer questions with detail.

Richard was good at articulating concepts and spoke in a clear and concise way. He emphasised the importance of group involvement and discussion

The course was engaging and interesting, with a strong focus on understanding AI fundamentals that built to integrating testing into AI development and AI into testing. It was a good mix of lectures, group exercises and solo work. If I had one suggestion for improvement, it would be to include more practical work around testing AI-based systems specifically (e.g., examples of how to apply some of the more theoretical techniques we have learned)

Very intense but very informative. Trainer took time to explain the more complex stuff. Practice exam questions were also useful in understanding what could have been potentially missed in the training.

Trainer was great, however I struggle to learn from lectures and generally learn better with a more hands on/exercise based approach.

The course was delivered well, the short exercises and test exam papers were particularly helpful in cementing the knowledge. Thanks.

The course was very thorough but easy to follow along with. Richard made sure that everyone understood what was being conveyed before progressing and was knowledgeable too. It feels like a basic understanding of testing was important to the course as terminology used was implied as standard.

The course was well paced and the instructor had clear explanations. I found the exercises and additional resources very helpful.

The course has been very helpful in providing valuable information in such a short time. Even though there is a lot of content to go through, it is easy to understand, which is mainly thanks to Richard and the way he goes through the slides and is able to deliver the content. Very nice, valuable course thank you.

The course was very useful, content very applicable and I feel satisfied with the overall course/exam structure.

I would like to add that the original TSG email mentioned the course begin son the 17th January not 15th January. It was only because my colleague also attended did I find out on the Monday morning I should have been in attendance. Thought I'd mention this as I understand its an automated process and there should be a root cause analysis to how this happened to avoid confusion in the future.

Apart from that I would highly recommend the course for others in the future.

Coming from a background with no testing experience I found this course to be a bit more advanced than the foundation level it was stated. I thought we would be being taught on how to create test scripts/suites and how to run tests.

The course was useful in that it gave me confidence that what I have been doing is correct. Also, it helped to categorize (or put a name to) the practices I'm doing. There are many useful testing tips for the exams.
I found mock exams quite difficult and tricky (very wordy). I can see the effort to incorporate traditional and modern SDLCs, and there are many things in common but I've been practicing agile for many years, so I would appreciate if the foundation was also available for agile.

I enjoyed the course - felt very intensive as the syllabus is very full. Trainer gave great insights and personal stories from her time as a tester. Slides felt overly busy though, hard to consume all the information fully when there are a hundred and one things being shown at one time. So a simplified slide deck would be personally preferred.

Homework and End of Exercise activities were also good - only problem is that the questions in the mock papers are dubbed 'harder' than the actual exam. This isnt necessarily bad thing as it prepares you fully for the worst case scenario - however having a fairer mix of questions set would be an improvement.

I thought the content of the course was outdated. The slides used in the sessions were unhelpful and we weren't following the content in the order was presented to us at the start of the course. There was no explanation why that was the case. Homework wasn't corrected among the rest of the attendees which is always good for reinforcing learning. At no point did the instructor help us by reinforcing learning or recapping on what we had done that day. Poor content and poor delivery.

Excellent, well paced and structured. Richard delivered what could easily have been quite dry topics with enthusiasm and a clear deep understanding of the subject matter that kept me engaged throughout.

Richard was very clear in his explanations, and always took the time to answer questions. The course packs a lot of information into a short space of time, so I feel could do with being one day longer, with more opportunity to go through sample questions with the trainer, as I found that most often it was the wording of the question rather than the content that was tripping people up.

The course, led by Richard, was informative and well-structured, offering a thorough understanding of software testing principles. Richard's expertise made complex topics accessible. I'd appreciate more focus on ISTQB exam preparation, including some exam strategies. This addition would make the course more comprehensive for those aiming to get certified.

Great course explained well

Helpful, informative and in depth. Great teacher.

We worked through the material at a good pace and were offered clarity (by our kind trainer) on any areas of confusion.

Really thorough information from John, really good at explaining complex processes and it really helped my learning! Definitely recommend if you're doing the ISTQB foundation software testing exam

This was an intensive but rather informative course. _x000D_
John was knowledgeable and gave much vital information._x000D_
Moreover, he was always keen to answer all the questions we had._x000D_
In summary, I recommend this course to any professional interesting into getting testing.

Really thorough information from John, really good at explaining complex processes and it really helped my learning! Definitely recommend if you're doing the ISTQB foundation software testing exam

John is an amazing trainer. He goes extra mile to explain the topic not just verbally but also visually, which really helps to better understand it.

Really informative. We were lucky to have a small number attend this course so we had plenty of time to ask questions and John ensured he helped us understand how the theory can apply to our particular experiences and current ways of working

Brilliant course, very helpful, very useful.
Trainer obviously knows what they're doing and is experienced

Simple to the point materials were amazing to learn from

Overall well prepared and happy with the training. Rosie is experienced on the topic. We had frequent breaks every hour or so which is good but the 45 minutes for lunch would have been better to have an hour.

Rosie was very good at using real-world examples to illustrate her points. Getting us to answer questions from past papers also helped to reinforce our understanding of the material and prepare us for the exam at the same time.

Lovely manner and considerate to prior experience.
I will recommend.

First and foremost, your friendly and approachable demeanor has made the learning experience enjoyable and comfortable. Your positive attitude and willingness to engage with the participants have created a supportive environment where everyone feels encouraged to participate and ask questions. It is evident that you genuinely care about our progress and are invested in our learning journey.I greatly appreciate your adherence to the course time and plan

Found the course very informative, bit intense in places but Rosie did stress this would be the case on day 1.

Angelina did a fantastic job of highlighting the key points in the syllabus which would have otherwise been very difficult to pick up from reading the material alone. The course was engaging and balanced well across the days. I enjoyed the course and feel like I'm well prepared for the exam.

The course was very good. Lots of useful information to take on board. A lot to take in, but manageable.
The tutor was very helpful with any queries raised by candidates, and able to explain everything clearly throughout the course, while able to keep the material interesting and get through the syllabus.

The course was very good and covered all areas with John taking time to go over details.

It was really useful.
John was definitely very clear and concise in his explanations 🙂 Appreciate it!

I have Dyslexia and ADHD and i found the pace a bit intense, But John has been very accommodating

The course was very good and covered all areas with John taking time to go over details.

It was really useful.
John was definitely very clear and concise in his explanations 🙂 Appreciate it!

I have Dyslexia and ADHD and i found the pace a bit intense, But John has been very accommodating

Great refresher, stretch and extension of some of the testing techniques I've previously encountered. The course was pitched well, was thought provoking and Rosie was a very engaging trainer. I hope to get the chance to attend some of her other courses in the future.

Informative with lots of useful information and examples derived from previous projects

Really good course. Very informative. Only downside is it could have been more interactive like doing some exam questions to promote discussion.

Very insightful course and presented very well by Angelina.

Broken down and challenged at each stage, often asking individuals questions to ensure focus,
There is still a lot of theory to digest however before next week's exam which I will need to reinforce

Very Interactive
A bit stacked up course but ideally would be great if was 4 day training

The course is very interesting and even though I'm already have a background in testing, there's a lot of things I still didn't know or aware of.
It will be helpful I guess if we can have a board where everyone can put their answers

For the trainer, even though she was sick, she still tried her best to discuss and make the participants involved on the traning course. Since English is not my first language, I just have have a hard time to comprehend or get the topic easy since she spoke fast.

Overall, great training course for newbies or experienced in software testing!

Well-delivered and engaging content; presentation was well-prepared and the approach to group learning worked quite well for my learning style. Rosie also did excellent at expressing the importance of the 'ISTQB mindset' ahead of the exam - no criticism here.

John was great, material was good. He answered all Q's productively, made sure we understood and were happy before moving on.

Material itself, I know it's a newer course but more past papers/sample exams would be great appreciated as I believe it's one of the main methods to know how prepped you are for the actual exam. Having one, makes doubts about the ability to just remember the answers for a specific paper or if you genuinely understand it. That and the current document needs proof-read, a few typos etc. but nothing major individually about it.

Great course and excellent tutor. John was really welcoming and I immediately felt comfortable. The pace at which he did his lectures was perfect. The content was really detailed and I learned lots of useful theory

The course was very useful and very well explained, even from a non-native English speaker it was very clear and thorough.

The course was very well run, John took the time to explain everything and answered any questions I had.

Although the course has a lot of information John made it easy to understand and relate back to my own role. This will most definitely help me when revising.

First day was very intense, but presented really well and all questions asked were fully answered with detailed explanations.

Could have done with a quick intro into how to use Zoom as wern't aware what to do when put into the individual rooms. Thought that we'd be invited back however there was an exit button when hovering on screen that took a while to find/become aware of.

Enjoyed the course found broken down very well and easy to follow.

I thought that my trainer was very good at keeping the group engaged and talking through real life examples of the theory. However, I felt that the slides for the training were far too busy and often very unclear. In my opinion the slides need completely redoing.

I thought the days have been well paced and I liked how we did real exam questions at each stage and then went through them methodically.

Very interesting and learnt a lot in a short amount of time, feel prepared for the exam

I have felt like I have been given a great experience in learning the Theory behind being a Certified Tester.
John was very encouraging and didn't hesitate to provide further explanation.
I would recommend TSG Training to anyone wanting to learn the right way!

It was very interesting, the samples questions are very useful.

Great course run by John! It has been very detailed, and a lot of time and effort has been put in by John. It has been intense, and my only critique would be that it would possibly be better spread over a slightly longer time to take in information.

Course content was good and educational. John presented it with lots of structure and room for questions. He was friendly and helpful and made sure we all understood the topics covered

Solid course and a good intro to test automation. Cheers John

Angelina provided a very helpful and engaged course, and I feel I have benefitted and learned what I could from it. Only feedback I would give is as a person with a disability (Dyslexia), I found some of the tasks a bit challenging and could of perhaps done with more support. Still enjoyed the course!

The course was overall great! Angelina was very enthusiastic and went through all the content well, at a good pace which was easy to understand.

Good primer for anyone considering using Selenium.

Well prepared, and focused not only on the test but also on real life aplication

Angelina explained all very well and with simpaty and energy

It was an interesting way to revisit concepts from foundation level and I was able to learn more about what Agile really concerns

Angelina was a great trainer. Providing clear answers and create a dynamic inside the team.

The course was helpful in refreshing some knowledge on certain techniques I had learned about before. Angelina was very good at explaining these so I could understand them. She was very enthusiastic about the subject as well which was reflected in how easily I was understanding different concepts.

I rated Rosie 4 stars because she was friendly, helpful and informative, also because I felt she was making the most of a difficult situation in regard to the training materials and the set-up of the learning environment she had to work with.

Overall I was disappointed with the course materials and the way in which we were required to learn. I requested to attend this course at the cost of my employer because I had a genuine interest in learning more about Selenium and because I wanted to take that knowledge back to the business. From the course description, I was given the impression that I would be attending a class that allowed me to put the training into practice i.e. we would be provided an environment/Virtual Machine/Website to execute the code we compiled to see if we got it right. Instead, the course consisted of 8 delegates virtually sitting around one computer and taking it in turns to give what we thought was the correct answer. We were given a very brief list of applications used in the course, but due to the time constraints and lack of information on configuration it wasn't possible to replicate an environment on my own computer in time.

The delegate slides were dated as 2018, and from the multiple errors found in the slides, it soon became apparent that the slides may not have been maintained since they were created, this was confusing and distracting to my learning process, and at times made me lose confidence in what was correct or incorrect.

Aside from only having one Mock exam paper to practice with, meaning I couldn't run through an entire mock exam at the end of the course before taking the actual exam, the one we were provided contained an error. Again this knocked my confidence in the information I obtained form the course.

Overall, in it's current state with errors and without an actual environment to get hands on training from, I would not recommend this training provider or course in future.

I was asked to undertake this course with a view to moving into a UAT Manager role within the next 6 months, having had no previous UAT experience (which was pretty daunting). The instructor delivered the course at a good pace, in an ideal order for learning and eased many concerns I had.
I tend to learn better within a classroom environment, interacting face-to-face, however this virtual course did not affect my learning, which was also helped by the other attendees being my future colleagues.
There were a few issues with MS Teams both with my personal equipment and generally but didn't really affect us.
Most of us struggled to understand what was required with the automated telephone service exercise, which could be addressed for future courses. And an editable Word doc for writing the test plan would be helpful too.
All in all a good course, thanks Paul.

Very informative, confirming some practices we already undertake as well as expanding the knowledge of those on the team with no background in software.

Course was very detailed but John kept interest by being responsive and knowledgeable.

Course was very dense but informative. It was delivered in a easy to comsue way by a knowledgable trainer

John provided lots of useful information. The course was intense but John regularly checked in on us and made sure we were happy as we went along. John treated all questions as important. No question was silly and he explained well. I've been on courses before where the content felt like it was purely about getting you to pass an exam - This wasn't that. I felt like I was learning about security with an exam to come later on and I feel like the course has empowered me in my role.

My only suggestion (which might not be possible depending on license agreements with Randy?) - There were elements in the presentation that were Americanised or assumed knowledge from other Advanced courses. John did a great job to make these more relevant but it would have been good in general to maybe have the presentation itself tweaked slightly.

The trainer was very good and made sure all delegates understood what he was saying. As there was a couple of areas I had never covered, he spent some time with me to ensure that I was happy to continue and could do the practice questions with my new understanding

very good learnt some good techniques and the tutor was very knowledgable

Found the course very useful, learnt lots of new things that I did not know previously and it fulfilled all that I expected to learn.

Good course with a lot of useful information. Good extension from the Foundation course. Came out of it with as much information as expected. Trainer good, easy to understand and get along with.

The theory was explained well, with examples, we did lot of exercises and we discussed them, the instructor was kind and patient.

A negative point is that we are provided only a few questions, but it would be good to have lot of sets of questions that simulates an exam so that we could practice.

Also when we speak about tools it would be useful to be given some examples.

useful information , but some of it is very similar to the foundation course

Rosie was easy to understand and gave information in an easily digestible method. She was good at answering questions, and kept the whole group engaged.

great course to get the fundamentals.

Very good trainer, engaging, clear and patient.

Really enjoyed the course, very well delivered by John and I found the content the perfect level for an introduction to automation!

A concise but broad introduction to test automation, focussing largely on record and playback style tools. Plenty of content, delivered in a relaxed but purposeful manner.

Helpful insight into test automation and good ideas on Data driven examples which I will take back to my company.
Interactive and knowledgable

It was a great course, very detailed by presented in an engaging way. The course is intense with the amount of topics required for the exam.

Good examples with detailed explanation, made many concepts clear.

Due to only one sample paper, maybe a additional revision session could have been planned for more confidence and more practise.

John was an excellent trainer. The virtual class was very engaging and very thorough. John was great at explaining even the dry topics precisely and has been very helpful in getting points across and clearing any confusion I had with certain areas/topics.

Course really interesting and helped build a foundation to some of the things that I've been doing in my career.

Enjoy the use of mind maps to break the slybus and trainer very helpful

really enjoyed the course and learning all the aspects of test automation

I found the course straight forward and very informative - The only improvement feedback I have is around the presentation slides.

The mind map is extremely useful, however 3 days of viewing slides showing only various snippets of it felt extremely repetitive and I found it hard concentrating as every slide looked extremely similar. This also made it difficult understanding what section we where learning and what level of a particular topic we were in.

I very much enjoyed the course and learnt a lot about risk based testing which I didn't already know, and where it is implemented and used in a project, the workshops were enjoyable and the content was clear and understandable

I have had John for quite a few courses and it is always great! Thank you

Very good content. Interactive and knowledgeable.

It was a fantastic experience with a lot of useful information. The class size was great with good interaction between the learners and the instructor. I would rate the course highly and John did a fantastic job of explaining details.

It was very enjoyable and insightful, the information from the trainer helped relate the course information into real world scenarios easily to help understand the details of the course.

Course was great, Rosie was very helpful and always explaining everything in detail.

Trainer has been informative, provided good examples related to theory, and helped me go over where I went wrong in the past paper.

Perhaps more organised setup for delegates in installing and using Android Studio, before course started.

Interesting course, good detail & nice practical uses
maybe update some of the slides to more relevant examples/ applications

Course was well presented with lots of real life examples woven in. There was good break spacing prevent students from getting overloaded. Rosie was open to questions and created a very open environment for students to chime if needed. Exam questions were sprinkled in throughout to add small activity aspects to the course. It would be fun to include a second activity aspect (like the garden/house sizing on day one), possibly a risk/impact activity to keep it in line with the course?

One area of improvement (for the materials) would be to make the PDF editable for students who make want to make notes on downloaded copies

Overall, very informative and well presented.

Course was ok, learnt some new things and it was a good jumping off point for learning more about agile. Maybe would have prefered a more general approach rather than a tester focused course though.

I found the course really informative, and helped clarify a lot. Only advice I have is to maybe query if anyone needs any reasonable adjustments to take into account, such as needing more time on the practice questions etc, as I found it hard to keep up at times and process the information given due to my Dyslexia. All in all was great, thank you!

I found that the course content was easily digestible and gave optimal opportunities to practice.

Covered the course content at a nice pace, made sure that we were engaged and if we had any questions.
Covered not only what were the correct answers, but why.

Had some issues with mismatched materials between what we were given and what John had, but he managed to sort it out as soon as we brought it to his attention.

I have completed an ISTQB course previously, and while I found the content interesting, I really struggled to stay engaged. Throughout the entire 2 days John was able to deliver the information in a way that has really 'stuck'. It was a great balance between information delivery, and real world application.
I will be doing an additional ISTQB course this year and will be checking if John delivers the course. If so, I will be signing up again.

I was worried about a zoom course, however Rosie did a great job in making the course very engaging.

Really informative course providing information in simple to follow slides. As the course was online it was sometimes hard to get fully engaged but John was always checking that we were OK with the subject we were covering before moving on and encouraged us to ask questions.

Course was interesting, but practical work didn't always seem to align with the content - on day 1 it felt like a lot of the content was skimmer over in favour of doing practical work around drawing diagrams, which aren't examined. Would help if the theory was taught first and then backed up by relevant practical work afterwards.

Interesting and gain an insight of what Model Based Testing is. Trainer is quite knowledgeable and kept us engaged.

A good introduction to NFT, gave us a good grounding on the principles and initial approaches to take which can be applied immediately into our current work.

Perhaps some more information on the current tools which are appropriate to use whilst carrying out tests, even links to them.

John was really good at explaining the concepts and the course ran smoothly with well placed breaks in between.

I thoroughly enjoyed this introduction to non-functional testing, John went through each topic thoroughly, ensured we all understood each segment. and gave us plenty of opportunity to ask questions.
The information that I have obtained from this course will be crucial to my testing going forward, and has encouraged me to try and adhere to some of the principles outlined in the course.

My only feedback of what could be changed in the powerpoint created for this course, is to update some of the examples given as many of them were from 2010. Having more up-to-date examples I feel would've given a more accurate scope of how important non-functional testing is for more present tech.

the course is conducted in a nice and pleasant atmosphere. Rosie paid a lot of attention to any questions.

I find it very difficult because theres a lot of information to take in such a small amount of time

Intensive course, extremely well presenter helped break down and understand the material really well.

Very informative and helpful

Great, past papers are tricky

The course was intense, but it was well structured (giving enough breaks to restore ourselves). The material to cover was a lot but there was always time to ask questions and stop if something wasn't clear.

Best course I have taken part on, the material was delivered well and each part was talked through thoroughly and each point was dissected to help us understand the points being made.

There was a large amount of information being delivered but It was all relevant to our course and my role as a Software Tester so It was a really interesting experience to be a part of. Angelina was a wonderful course leader, very welcoming and helped to explain if I got a question wrong and I really do like for the answer booklets for the practice questions that when it said the right answer, it actually explains WHY the answer is correct and WHY the others are wrong which makes it a lot easier to revise

The only thing I would want more of is more example exam questions to work through but that is personal for me and the best way that I revise, maybe a kind of "cheat sheet" for the end to help go over as well would help.

Very well taught course. Lots of content that was present well and consolidated. Having access to past questions and answers makes all the difference. Having access to even more papers could be great for revision.

Course was great, Lot of information to take in limited amount of time. I believe students will benifit if course trainig time could be increased from 3 to 4 days.

I found the course engaging and interesting, i would have preferred fewer words per slide and more breaks to digest. I also found that the length given for the questions during class time was not always proportionate to the effort required for the question. Angelina was a good host and i enjoyed chatting about real life examples.

Lovely guy and a great teacher but he asked if we were okay a little too much.

Overall the course was good, unfortunately I will have to revise more afterwards due to the way I take in information. For some reason a person reading it out to me just doesn't stick in my brain. Other than that a great course.

The training was interactive and Angelina is really helpful and engaging.

It was very informative and even the parts that we were bogged down with theory were made easy to follow & understand.

Course content was difficult so having more interactivity instead of a trainer speaking 9 to 5 would be more beneficial.

It was helpful to refine on test techniques and process which I have learned so far. Still working on progress with the documentation sections and this course helped.