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The Stakeholder Engagement course is a game-changer for business analysts, project managers and IS consultants who want to build positive and productive relationships with stakeholders. Invaluable as a stand-alone course, it also counts towards the BCS (ISEB) Advanced International Diploma in Business Analysis.
Being able to engage with and manage your stakeholders effectively is a vital skill for anyone in business, but especially for business analysts, project managers and IS consultants. This Stakeholder Engagement course covers all the essential frameworks and principles you’ll need to develop positive and productive relationships with your stakeholders. This includes working with stakeholder groups, creative problem solving, managing conflict and much more.
People wishing to sit this course and exam should have 2-years or practical business analysis experience and hold a BCS Foundation in Business Analysis Certificate.
During this two day course you’ll receive all the training you need to prepare for the BCS Professional in Stakeholder Engagement certificate exam. A pass in this module will contribute to the BCS Advanced International Advanced Diploma in Business Analysis.
For delegates attending a classroom, virtual classroom or online course, the exam may be taken remotely using the BCS online proctoring service. This exam consists of 40 multiple-choice questions with a pass mark of 26/40.
Exam is included in the price
The objective of this course is to help facilitate you manage stakeholders effectively by learning about:
Managing and understanding stakeholders
Effective communication and removing the barriers
Working with stakeholder groups
Use of facilitated workshops in a number of different roles
Gain rapport and make an impact
Creative problem solving
Manage expectations
Negotiation
Managing conflict effectively
Course Content
Understanding stakeholders
Analysing stakeholders
Stakeholder planning
Stakeholder perspectives
Communication
The communication process
Barriers to communication
Active listening
Working with stakeholder groups
Group development process
Learning styles
Facilitated workshops – introduction
The benefits of facilitated workshops
Main workshop roles – facilitator, scribe, participants, sponsor
“Angelina was brilliant. Made a very long detailed course enjoyable. I loved the interaction and the break up of the learning with challenging the knowledge of the group on what is being taught. The breakout rooms were great way of learning and it was nice to talk to people on the course.”
Mandy Leonard, Test Analyst, Oxford University
Online Exams The remote web proctor solution allows you to take your exams online, using a webcam, microphone and a stable internet connection. You can schedule your exam in advance, at a date and time of your choice. At the agreed time you will connect with a proctor who will invigilate your exam live. View More info here https://tinyurl.com/mr22kry9
A Pearson VUE exam voucher A pearson VUE exam voucher enables you to book and sit your exam at your local Pearson VUE testing centre at a time and date convenient to you. Pearson VUE centres are worldwide, and you will be able to choose the closest testing centre to you. View More info here https://tinyurl.com/2mhn5ust
E-learning is s training, learning, or education delivered online through a computer or any other digital device, where you can work through the course at your own pace.
If you are attending a classroom course, then this will be taken at our many training centres within the UK. Our London location is Minories London EC3N 1BJ
Virtual classroom is like being in a classroom where students gather, except you will be in your home, office, or other place of your choice.
Free Course Resits
At TSG Training, we want to give every delegate the best chance of success. That’s why we offer free course resits on all ISTQB courses.
If a delegate is unsuccessful in their exam, they are entitled to rejoin the same course once, free of charge, provided it takes place within 6 months of their original course date.
Please note: while the course resit is free, delegates will need to pay the exam fee again when re-sitting their exam
Save £160!
Pass Protect, offered by TSG Training, is a valuable option for those concerned about the possibility of not passing their exam on the first attempt.
It acts like an insurance policy, allowing you to resit your exam at a significantly reduced rate.
Pass Protect covers one resit per exam purchased, so you don’t have to worry about the cost of an additional attempt if you don’t pass initially.
In summary, by adding the Pass Protect to your order, you save £160 upfront, but keep in mind that it’s only available for resits if you purchase it when you first register for your exam.
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The Stakeholder Engagement course is a game-changer for business analysts, project managers and IS consultants who want to build positive and productive relationships with stakeholders. Invaluable as a stand-alone course, it also counts towards the BCS (ISEB) Advanced International Diploma in Business Analysis.
