When you hear the word ITIL, you might think of service desks, incident queues, and change request forms. And when you hear test management, you might picture test cases, defect logs, and
In software development, a technology stack is the carefully chosen set of tools, frameworks, and languages that work together to build and run an application. Each layer plays a role.
Front-line service‑desk roles are rarely permanent destinations. Many analysts view the desk as a springboard toward service-management leadership, especially now that ITIL 4 emphasises adaptable value streams over rigid processes.
Certification budgets are finite, and the options for training continue to grow. However, without a structured review, you risk chasing fashionable badges that don’t advance your career or your organisation.
If you’ve already passed your ISTQB Foundation Level certification and gained hands-on testing experience, you might be wondering: “Am I ready to move on to the Advanced level?” The ISTQB
(And How to Save 20% on Your Certification This Summer) It can be a tough job market out there, and technical knowledge alone may not be enough to secure a
While we now have numerous technological advancements designed to make projects easier, many project managers are faced with projects of increasing complexity. Cross-functional teams, shifting priorities, stakeholder expectations, regulatory compliance,
Communication is no longer just a soft skill. It’s a core leadership capability, a career accelerator, and the foundation of high-performing teams. Whether you’re managing a team, working with stakeholders,
Learning at Work Week (13–18 May 2025) is more than a calendar event; it celebrates lifelong learning, continuous professional development, and investing in people. At TSG Training, we believe that
Each year, Global Accessibility Awareness Day (May 15) calls attention to an essential aspect of modern digital services: accessibility. It focuses on the premise that accessibility is not a feature,
Change is no longer the exception in today’s business environment; it’s the norm. Whether it is digital transformation, regulatory shifts, or evolving customer expectations, organisations must continuously adapt to stay
Each year, World Password Day, takes place on the 1st May 2025, serves as an important reminder: robust cybersecurity practices are not just for IT departments but fundamental to business
World Health Day, observed annually on April 7th, is an excellent reminder of the importance of health and wellness, particularly within work environments. In tech fields, including software testing and
It is estimated that project managers spend 90% of their time communicating. Effective communication is the backbone of successful project management. It ensures that all stakeholders—team members, clients, and executives—are
World Book Day celebrates literature and lifelong learning, making it the perfect opportunity for aspiring project managers to expand their knowledge. Books provide valuable insights, frameworks, and real-world case studies
Neurodiversity is increasingly recognised as a valuable asset in the workplace, particularly in the IT and software testing industries. As organisations strive to create inclusive environments, embracing neurodiversity offers significant
In today’s fast-evolving professional landscape, certifications are crucial in validating skills, enhancing knowledge, and opening doors to new career opportunities. Among the myriad of certification bodies, APMG International stands out
It’s no secret that project managers are instrumental in driving organisational success. However, managing projects effectively is no longer just about staying on schedule and within budget—it requires adapting to
Artificial intelligence (AI), machine learning (ML), blockchain, and IoT are reshaping software development and testing, and this trend is expected to continue throughout the year. Furthermore, in 2025, customer expectations
While New Year’s resolutions can only last a few weeks, goal setting remains one of the most effective tools for steering your career in the direction you desire. Whether you’re
11 February marks the International Day of Women and Girls in Science, a global celebration of the critical role women play in the scientific and technological communities. Among these roles,
Pass Protect, offered by TSG Training, is a valuable option for those concerned about the possibility of not passing their exam on the first attempt. It acts like an insurance policy, allowing you to resit your exam at a significantly reduced rate. Pass Protect covers one resit per exam purchased, so you don’t have to worry about the cost of an additional attempt if you don’t pass initially.
