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When you hear the word ITIL, you might think of service desks, incident queues, and change request forms. And when you hear test management, you might picture test cases, defect logs, and […]
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In software development, a technology stack is the carefully chosen set of tools, frameworks, and languages that work together to build and run an application. Each layer plays a role. […]
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Front-line service‑desk roles are rarely permanent destinations. Many analysts view the desk as a springboard toward service-management leadership, especially now that ITIL 4 emphasises adaptable value streams over rigid processes. […]
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Certification budgets are finite, and the options for training continue to grow. However, without a structured review, you risk chasing fashionable badges that don’t advance your career or your organisation. […]
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Communication is no longer just a soft skill. It’s a core leadership capability, a career accelerator, and the foundation of high-performing teams. Whether you’re managing a team, working with stakeholders, […]
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Learning at Work Week (13–18 May 2025) is more than a calendar event; it celebrates lifelong learning, continuous professional development, and investing in people. At TSG Training, we believe that […]
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Every year, on April 28th, the World Day for Safety and Health at Work emphasises the importance of creating safe, healthy working environments globally. Established by the International Labour Organization […]
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World Health Day, observed annually on April 7th, is an excellent reminder of the importance of health and wellness, particularly within work environments. In tech fields, including software testing and […]
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It is estimated that project managers spend 90% of their time communicating. Effective communication is the backbone of successful project management. It ensures that all stakeholders—team members, clients, and executives—are […]
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World Book Day celebrates literature and lifelong learning, making it the perfect opportunity for aspiring project managers to expand their knowledge. Books provide valuable insights, frameworks, and real-world case studies […]
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Neurodiversity is increasingly recognised as a valuable asset in the workplace, particularly in the IT and software testing industries. As organisations strive to create inclusive environments, embracing neurodiversity offers significant […]
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Congratulations on achieving your Certified Tester Foundation Level (CTFL) certification! Earning this internationally recognised credential is a significant accomplishment, setting the foundation for a rewarding career in software testing. But […]
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The Information Technology Infrastructure Library (ITIL) has long been a cornerstone of IT service management (ITSM), guiding organisations worldwide in delivering high-quality IT services. Developed in the 1980s, IT is […]
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AI is the future for business analytics in regards to time-saving when searching for the root cause of underlying issues. Artificial intelligence-driven business analytics provide organisations with machine learning algorithms […]
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Behind every successful business is a great business analyst. So much so that a business analyst is now a critical asset in any company’s investment strategy. Of course, you don’t […]
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ILX Group, a leading provider of accredited and best practice training solutions, has completed the acquisition of TSG Training Ltd, a company that specialises in the provision of IT and […]
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As the world continues to move increasingly online, data security has become a major issue. With more and more sensitive information being stored and transferred digitally, IT professionals must stay […]
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In 2022, the UK has over 60 million eCommerce users, with over 82% of the population buying goods online. Internet sales continue to take up a significant proportion of the […]
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The world of work, especially in IT, is constantly evolving. From hybrid work to new technologies, security breaches to advances in processes – it’s a fast-moving world. To stay competitive, […]
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The average enterprise experiences 130 security breaches per year. Furthermore, the number of breaches that occur each year increased by over 27%. In the UK, 39% of businesses have experienced […]
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This engineering testing webinar is aimed at those about to embark on a career in software testing. It is suitable for apprentices, people new to testing and others seeking cross-function training. […]
