5 Ways ITIL® Skills Make You More Employable

(And How to Save 20% on Your Certification This Summer)

It can be a tough job market out there, and technical knowledge alone may not be enough to secure a role. To stand out, it’s about having the right frameworks, mindsets, and strategies that businesses trust.

That’s where ITIL® (Information Technology Infrastructure Library) comes in.

As the world’s leading framework for IT Service Management (ITSM), ITIL® provides the structure organisations need to deliver value through technology. For professionals, a succinct understanding and certification in ITIL® offers something just as valuable: a serious boost to employability.

And this summer, TSG Training is making it easier than ever to get ITIL® certified. From Monday 16th June to midnight Monday 30th June, you can save 20% on all ITIL® courses as part of our End of Year Summer Sale.

Whether you’re just starting your IT career or looking to move into a leadership role, here’s why ITIL® might be the smartest step you can take this season.

How can ITIL® increase employability?

1. ITIL® is the global standard in ITSM

When hiring managers see “ITIL® certified” on your CV, they know exactly what it means: a shared language and proven methods for delivering IT services effectively.

ITIL® is trusted by organisations across every industry, from government and healthcare to finance and tech, because it aligns IT operations with business goals and improves customer experience.

Having ITIL® on your CV signals that you:

•       Understand end-to-end service delivery
•       Can contribute to consistent, measurable results
•       Know how to work within structured, scalable frameworks
•       Have a recognised qualification with global relevance

Whether you’re applying for a service desk role or a service delivery manager position, ITIL® helps you stand out by aligning your skills with what employers actually need.

2. Ready for digital transformation

With cloud, AI, and automation technologies, organisations need more than just coders or tech troubleshooters. They need professionals who can navigate complexity, reduce risk, and drive change.

ITIL® 4, the latest version of the framework, has evolved to meet the demands of modern digital businesses. It embraces:

•       Agile methodologies
•       DevOps and lean practices
•       Holistic, value-focused thinking

By learning ITIL® 4, you demonstrate that you understand not just how IT systems work, but how they fit into wider business strategy, customer experience, and innovation.

For career changers, junior IT staff, or operations professionals, this is an excellent way to future-proof your skills and position yourself as a valuable asset in digital-first teams.

3. Wide range of roles

One of the key benefits of ITIL is its versatility. It’s not just for service desk technicians or IT managers. It can help anyone involved in planning, delivering, supporting, or improving IT-enabled services.

Here are just a few roles where ITIL® certification can boost your prospects:

•       Service Desk Analyst
•       Incident/Problem Manager
•       IT Support Engineer
•       Change or Release Manager
•       IT Project Manager
•       Service Delivery Manager
•       IT Business Analyst
•       ITSM Consultant

As you move up the ITIL® certification path, from Foundation to Managing Professional and Strategic Leader, you gain knowledge that applies at every level of your organisation.

And remember, with 20% off until 30th June, there’s no better time to get started or continue your learning journey.

4. Problem-solving and people skills

Many technical professionals find that their career progression slows, not because of a lack of expertise, but due to a lack of problem-solving, leadership and communication skills.

ITIL® bridges this gap. It trains you to:

•       Think in terms of value, outcomes, and customer needs
•       Solve issues systematically using proven processes
•       Communicate effectively across technical and business teams
•       Take accountability and lead continuous improvement

Employers love this combination of technical understanding and strategic insight, and it may help you move into leadership roles faster.

5. ITIL® Certification for credibility (and confidence)

The job market is competitive, and confidence matters. ITIL® certification proves that you’ve taken the time to build a solid foundation in professional IT practices. You’ve learned the language, mastered the core concepts, and earned a qualification recognised around the world.

This doesn’t just boost your CV; it also increases your self-confidence.

With TSG’s expert-led courses, you’ll walk away with:

•       Real-world understanding of how to apply ITIL®
•       Practice exams and prep that build your test confidence
•       Access to experienced trainers and interactive sessions
•       The support you need to pass first time and progress quickly

And with 20% off ITIL® courses from 16th–30th June, it’s never been more affordable to back yourself and take the next step.

Courses included in the summer sale

TSG Training offers the full suite of AXELOS-accredited ITIL® courses, all available at 20% off during the End of Year Summer Sale:

ITIL® 4 Foundation

The essential first step for anyone looking to build a career in ITSM. Learn the basics of service management and how ITIL® fits into the modern digital world.

 ITIL® 4 Managing Professional Stream

For those with Foundation-level experience, this stream includes specialist modules like:

•     Create, Deliver and Support (CDS)
•     Drive Stakeholder Value (DSV)
•     High Velocity IT (HVIT)
•     Direct, Plan, and Improve (DPI)

Each one builds your capability to lead, manage, and transform services.

Whether you’re just beginning or ready to specialise, you’ll find a course to match your ambitions, and they’re all 20% off.

Why learn ITIL® with TSG Training?

TSG Training has been a trusted name in professional development for decades. Our ITIL® courses are:

Fully accredited
Expert trainers with real-world ITSM experience
  Supported with practice materials and post-course guidance

We combine rigorous certification standards with a friendly, flexible learning experience, designed to help you grow and thrive.

Don’t miss your chance to save 20%

TSG’s End of Year Summer Sale is live from Monday 16th June until midnight Monday 30th June. Whether you’re building your first ITSM role or eyeing your next promotion, ITIL® gives you the tools for success.